Instant Messaging

An instant messaging (IM) program is a tool that allows users to send messages instantly from one computer to another, usually through small pop-up windows. IM is often described as a form of “instant email” and is popular with both students and adults. Most IM programs are designed for one-to-one communication, although some allow multiple people to chat simultaneously, similar to a private chat room.

Many parents confuse instant messaging with chat rooms. While both allow real-time communication, there are important differences that affect safety. A chat room lets anyone in the world join the conversation, whereas instant messaging allows users to choose whom they want to talk with. Users create contact lists of friends and can block anyone they do not know or wish to communicate with, making IM a generally safer environment.

Most IM programs encourage users to fill out a personal profile, which may include detailed personal information. Once completed, this profile can potentially be accessed by others online. Children should be taught never to share personal information in these profiles.

Tip for Parents: Sit with your children and review their instant messaging contact list to ensure they know everyone on it and understand how to block or remove unknown contacts.